Delivery

Despatch Times

We are mailing orders Monday to Friday, which are our “working days”.   All orders placed today will be mailed tomorrow and all orders placed over a weekend or bank holiday will be mailed on the following working day.  

When we get close to the big day itself, we will always do our best to get orders in the post as quickly as possible.  We do offer faster delivery options to help you with urgent orders too…

We operate from the UK, not Lapland, and mail orders to the UK only.

The delivery costs below apply to all addresses with a UK postcode, including Northern Ireland and the Channel Islands.

If you have any questions regarding our delivery options, please contact us.

We use either Royal Mail or Parcelforce for all deliveries. To date, we have been unable to replicate Santa’s successful use of a sleigh for parcel deliveries…

 

Delivery Options

Standard Delivery (UK) - expected delivery 3-4 days including 1 day despatch time

The charge made for this service £4.60.

Express Delivery (UK) - expected delivery 2-3 days including 1 day despatch time

The charge made for this service is £5.60.

RM48 Tracked Mail (UK) - expected delivery 3-4 days including 1 day despatch time

This is not a guaranteed day delivery service. 

The charge made for this service is £4.85.

RM24 Tracked Mail (UK) - expected delivery 2-3 days including 1 day despatch time

This is not a guaranteed day delivery service.

The charge made for this service is £5.85.

Next Working Day Delivery by 1PM (UK)

This service uses Royal Mail Special Delivery. 

Any order placed by 1PM on any working day will be delivered the following working day before 1PM.

Orders placed after 1PM on any working day will be despatched the following working day.  As an example, an order placed after 1PM on Friday will be despatched on Monday for delivery on Tuesday.

Notes for Special Delivery:

  • Working days for despatch are Monday to Friday only and excludes Saturdays, Sundays and all UK public holidays.
  • Personal addresses - Working days for delivery are Monday to Saturday only and excludes Sundays and all UK public holidays.
  • Business addresses - Working days for delivery are Monday to Friday only and excludes Saturdays, Sundays and all UK public holidays.

The cost for this service is based on the weight of the items in your shopping basket, you will be able to review this, along with other postage options, in the checkout screens.  

 

Collection in Person

Sorry, we do not have retail premises and do not offer collections at the current time.

 

Busy Periods & Weather Issues

Whilst the snow never seems to make a difference to Santa, both Royal Mail and Parcelforce are sometimes impacted by this. 

Similarly, Santa seems to relish the task of delivering billions of parcels in one night but postal carriers do sometimes struggle with seasonal surges in volumes.  

Please allow adequate delivery time when placing your order in the weeks building up to Christmas or during other problematic times for the delivery services, such as extreme weather conditions.